Monday, March 1, 2010

Symantec Endpoint is a JOKE

I wanted to try to keep my posts more useful and educational rather than me just sitting here typing snarky comments about things I don't like, but I really feel like I need to get this one off my chest...

WHAT ARE YOU THINKING SYMANTEC?!

Symantec Endpoint Protection is absolutely some of the worst software I have ever encountered. I honestly don't know why I continue to use it, maybe that pretty little shield on my taskbar makes me feel safe.

The management side of Symantec is like some programmers worst nightmare (or best joke) realized. Two different web servers on the same machine talking to each other and the clients for management? Really? WHY?! There must be a better way, I'm not programmer but this is ridiculous. I don't have enough fingers and toes to count the number of times I've had to hack some config file to tell the Endpoint manager to use different ports because the ones that it randomly chose ( apparently without checking ) were in use.

In no particular order lets talk about some other reasons Symantec Endpoint Protection totally sucks.

-The management server is bulky, poorly designed, and breaks if you look at it wrong.
-The client isn't good at catching virii
-Deploying clients from the management console is painful
-Did I mention the console breaks constantly?
-The Network Threat Protection and Proactive Threat Protection part of the client break pretty much any machine you install them on. For real.
-You can't just uninstall the two pieces of the client that break stuff if you accidentally install them or didn't know better... you have to completely uninstall, reboot, reinstal without the junk
-Updates break stuff... like the management console
-The clients break stuff - the clients break random stupid things on the computers they are installed on
-The clients totally cripple performance
-If your client isn't broken now... you're lucky. But it won't last long.
-Certain versions of the client create MASSIVE amounts of logfiles on the client... enough to fill up your whole disk
-All the random stupid things that the clients do like... creating tons of log files, Symantec has all these nifty tools to fix that stupid crap. But guess what, you have to CALL SUPPORT to get them.
-If you don't have a support contract you will have to fight with the tech support guys to get these utilities
-But it doesn't matter, because even after you fix that problem, it will break again next time you update it.
-Symantec releases Maintenance Releases of Endpoint (5 so far!) that fixes a bunch of these stupid little issues. Awesome! Except a few releases later they break it again....

THANKS SYMANTEC for taking a pretty decent product in Symantec Corporate AV and turning it into the 8 headed mutant piece of garbage that is Symantec Endpoint Protection.

START OVER, IT SUCKS